NEC Orchestrating a brighter world
  1. Home >
  2. O&M Support Engineer

O&M Support Engineer

NEC NEVA Company in Saint-Petersburg is searching for an active, positive, well-skilled and ambitious O&M support tech. Engineer.


  • O&M support for Oracle STP/Monitoring Projects: SLA, helpdesk, coordination with Oracle TAC
  • Participation in Projects Implementation.
  • Mail and telephone support during normal business hours.
  • Communication with partners and equipment vendor for customer’s problems resolution.
  • Assist the customers during trials.
  • Administration and maintenance support of equipment.
  • Attend customer sites to install and integrate equipment.
  • Assist repair control and screening for customer’s equipment.
  • Reporting about activity

Key skills and knowledge:

  • Free possession of the computer (OS Windows, Office) possibility to administrate OS.
  • Solid Knowledge and skills in TCP/IP protocols.
  • Solid Knowledge wired, wireless, networks.
  • English language (speaking, reading and writing)
  • 3GPP/ITU/ETSI/OSI Etc understanding,
  • Understanding of UMTS NW architecture and UMTS protocol stack
  • O&M support, help desk


  • At least 2 years of related experience in technical areas in IT companies.
  • Installation, configuration, maintenance and troubleshooting of IT equipment.
  • Solid understanding of Ethernet network equipment and protocols.
  • Trouble ticket management and processing knowledge and skills
  • Strong team-work skills and self-motivation
  • University degree (Specialist OR Bachelor) preferably in computer or telecom engineering
  • Engineer
  • Hardworking, goal oriented, capable of working autonomously and under time pressure and people resources on solving various tasks.
  • Team working and collaboration skills. Communication skills
  • Good skills in troubleshooting and problem resolution are required
  • Open and good at communication in team and able work in high pressure.
  • Good communication and customer interfacing skills
  • Ready to travel extensively
  • Ready for flexible working hours

We offer a decent payment, bonuses, convenient schedule, friendly staff, tea, coffee and cookies :)

Russia/St Petersburg
Job function
Engineering; Information Technology; Repair&Maintenance

This website uses technical cookies, profiling cookies and third party cookies in order to manage user navigation. To read more about this, please click here. By accessing any item of this website, apart from this banner, you agree to the use of cookies.
Altamira Recruitment Software | Recruitment Management System | Recruiting Software