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Internal Account Executive

NEC is a leading global manufacturer and service provider of telecommunication, computer and electronic devices, NEC has devoted more than 100 years of technological innovation to providing its customers with solutions of genuine value through innovative technologies for everyday use, as expressed in its slogan, "Empowered by Innovation".
 
NEC maintains a worldwide network of subsidiary companies, which includes operations in Europe where NEC performs various sales, manufacturing, and R&D functions.  Today, NEC Europe has more than 20 branches and subsidiaries throughout Europe, employing approximately 1500 personnel, located across Europe, Russia Africa and the Middle East.
 
NEC Europe is the regional headquarters and responsible for the sales and marketing of Network Solutions products, High Performance Computing, IT Solutions products and services and Cloud computing products and services.
 
NEC is looking to recruit an Internal Account Executive responsible for supporting specific named sales accounts, either End User or Channel.  As part of the Sales Operation team, the role also supports activities such as generation of quotes and iBids along with other back office support activities. 

 

Key Responsibilities:

Internal Sales

  • Being responsible for the nurturing and support for specific named accounts through regular calls and email promotions.
  • Being a point of contact for the named accounts.
  • Working with key contacts at the named accounts to:
    • Keep informed of new promotions/ products/ other marketing
    • Uncovering and nurturing prospect opportunities for future date delivery
    • Supporting with immediate sales or operational needs (iBids/ reports etc.)

Sales Support

  • Providing quotes, iBids and product information to all customers (including datasheets, set up details, certificates etc.)
  • Follow up on iBids and sales leads
  • Owning iBid approvals
  • Managing SolutionsPlus logins
  • Working with Sales to help maintain discipline in Salesforce tools e.g.
    • Opportunity statuses/ Decision dates/ Project dates etc.
    • Account mergers/ updates
  • Providing customer profile reports where necessary
  • Providing ad hoc report or support to account managers where required
  • Build up a good level of technical / product knowledge to be able to answer questions about products and solutions to customers.

Candidate Profile:

  • Good communication and presentation skills
  • Knowledge / Understanding of a channel-based distribution model
  • Flexible and adaptable with excellent attention to detail
  • Customer Service experience
  • Customer-focused
Locations
UK/West London
Job function
Sales/Account/Channel Management

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